Responding To Google Reviews
Respond To Reviews With Software Automation
Why Responding To Reviews Matters
The Impact Of Responding To Google Reviews
Reviews Affect Your Business Appearance In Search Results
The presence (or lack) of reviews on your business directly impacts the way your business appears in broader search results. Local Google search, Google Map search and Yelp search results all show both a star rating and even a snippet of the review in their search results.
Responding To Google Reviews are the 2nd most important factor in how Google ranks a local business.
The Marketing Benefit of Reviews
Responding To Google Reviews gets more of the right people to see your business (those searching for your products and services), and they present your business in a positive and trustworthy light.
The Importance of Responding To Reviews
Even a negative review, when responded to appropriately, can help to show transparency for your business. That’s why we strive to make responding to google reviews an easy to use, hands-off service.
Responding To Google Reviews Generates Revenue
Businesses that reply to more than 20% of their reviews earn 33% more revenue than average and has been proven to increase retention rates by 124% when responding to Google reviews.
Recent Reviews Carry The Most Weight
Consumers make decisions about contacting businesses based upon recent reviews, not older ones. Reviews older than 3 months are seen as irrelevant. When responding to Google reviews, the most recent ones posted online matter most. Encourage reviews from your customers and working on your behalf, we’ll make sure you respond quickly.
But...Responding To Reviews Is Tough!
12%
ONLY 12% OF MULTI-LOCATION BRANDS RESPOND TO THEIR REVIEWS
25%
ONLY 25% OF SMALL BUSINESSES RESPOND TO THEIR REVIEWS
Not Anymore!
Respond To Google Reviews
Within Seconds Using Artificial Intelligence
It’s simple. We help you send the right responses to your Google customer reviews.
Designated Responder
Upon activation, you will be assigned your own professionally-trained, US-based responder with prior experience responding in your industry. After studying your brand’s unique voice, your responder will begin crafting the best google review responses to each and every review. Once they get started, all you have to do is sit back and watch your revenue and star rating increase.
The Best Google Review Responses
We provide customized, rather than templated and automated responses which simply don’t cut it. When your customers leave a review, they want a response that makes them feel heard and understood. Stand apart from your competitors with personalized responses that show your customers that you care. Each response addresses the customer’s unique concerns and works towards a resolution.
Response Escalation
Worried about letting someone respond to reviews on your behalf? With our response escalation features you have the ability to be as involved in the process as you’d like. Our objective is providing the best Google review responses. To that end, your responder can forward you their responses to sensitive reviews and you have the ability to edit, request a revision, or post it live as is. All of this can be done directly from your email or mobile device.
Reports & Insights
Each review provides your business with free feedback and an opportunity to improve. But sifting through each review can be a time-consuming process. Instead, keep tabs on your progress with daily, weekly, or monthly reports. You customize which reports you’d like to receive and we will deliver them to your inbox at your preferred time.
Results
Responding To Google Reviews ...What Our Customers Are Saying
Frequently Asked Questions
- What's included in the Responding To Google Reviews service?
- We help gather, manage and respond to online reviews.
- Is there a contract?
- No. Our service is month to month. We just ask that you give us a 30 day notice if you’re going to cancel your account.
- Is your service safe for my business?
- Yes! We’re a stickler for the rules on each platform and directory and will never do anything that would put your business at risk.
- What do I do if I have a question (or need to make changes) once we get started?
- You can contact us any time via our Contact Us page
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